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Welcome to JDR's Customer Service, where you can find all the resources
you'll need to support products offered by JDR. We are committed
to your success by providing cutting-edge PC products and electronic
components, as well as the support needed to help you make the most
of these purchases. If you're shopping with JDR and find yourself
unhappy with your purchase or in need of a repair, be assured our
outstanding customer care professionals will handle your request
in a friendly and expeditious manner. We're here to help you get
the most from your JDR products!
Please send all your customer service questions and order inquiries
to: custserv@jdr.com
If you would rather speak with one of our customer service staff,
you can reach them toll-free at 1-800-538-5000.
Our customer service staff are available Monday through Friday
from 7:30am to 5:00pm Pacific Time.
In order to serve you better, please provide the following information
when contacting our Customer Service staff:
- First and last name
- JDR Customer number
- Phone number or e-mail address to contact you
- JDR Part number of the product(s) in question
- Detailed explanation of the problem or inquiry
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